Terms of Service - CozyLatte

1. Acceptance of Terms

By accessing and using CozyLatte's services, including our WhatsApp API integration services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Service Description

CozyLatte provides WhatsApp API integration services that allow businesses to communicate with their customers through the WhatsApp platform. Our services include:

WhatsApp API access and integration
Message automation and management
Analytics and reporting tools
Customer support features

3. User Obligations

3.1 Account Registration

You must provide accurate and complete information when registering for our services. You are responsible for maintaining the security of your account credentials.

3.2 Acceptable Use

You agree to use our services in compliance with all applicable laws and WhatsApp's terms of service. You must not:

Send spam or unsolicited messages
Engage in any illegal activities
Violate any third-party rights
Attempt to gain unauthorized access to our systems

Important: Violation of these terms may result in immediate termination of your account and services.

4. Pricing and Payment

Our pricing is based on the service plan you select and your usage. You agree to pay all fees associated with your use of our services.

                Payment Terms:
                All fees are payable in advance
Subscription fees are non-refundable
Late payments may result in service suspension

            

5. Data Privacy and Security

We take data privacy seriously and handle all user data in accordance with our Privacy Policy. You agree that we may process your data as described in our Privacy Policy.

We implement industry-standard security measures but cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

6. Service Availability and Support

While we strive for high availability, we do not guarantee uninterrupted access to our services. We provide technical support according to your service plan level.

7. Termination

We reserve the right to suspend or terminate your access to our services for any violation of these terms. You may terminate your account at any time by contacting our support team.

8. Changes to Terms

We may modify these terms at any time. We will notify you of significant changes via email or through our service. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

9. Contact Information

If you have any questions about these Terms, please contact us at: legal@cozylatte.com