Privacy Policy

1. Introduction

This Privacy Policy explains how CozyLatte ("we", "us", or "our") collects, uses, and protects your personal information when you use our WhatsApp API services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, phone number)
• Payment information
• Communication preferences
• Message content and metadata

2.2 Automatically Collected Information

• Device information
• Log data
• Usage statistics
• Performance metrics

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions
• Send service updates and notifications
• Improve our services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers and partners
• Legal authorities when required by law
• Third parties with your consent

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit and at rest
• Regular security audits
• Access controls and monitoring
• Secure data centers

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request data deletion
• Object to data processing
• Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. See our Cookie Policy for more information.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes via email or through our service.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@cozylatte.com